This notice also describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Understanding Your Health Record/Information
Each time you visit a nursing facility, a record of your visit is made. Typically, this record contains your symptoms, examination and test results, diagnoses, treatment, and a plan for future care or treatment. This information, often referred to as your health or medical record, serves as:
· a basis for planning your care and treatment
· a means of communication among the many health professionals who contribute to your care
· a legal document describing the care you received
· a means by which you or a third-party payer can verify that services billed were actually provided
· a tool in educating health professionals
· a source of data for medical research
· a source of information for public health officials who oversee the delivery of health care in the United States
· a source of data for facility planning and marketing
· a tool with which we can assess and continually work to improve the care we render and the outcome we achieve
Understanding what is in your record and how your health information is used helps you to: ensure its accuracy, better understand who, what, when, where, and why others may access your health information, and enables you to make more informed decisions when authorizing disclosure to others.
Our nursing facility is required to:
· maintain the privacy of your health information
· provide you with a notice as to our legal duties and privacy practices with respect to information we collected and maintain about you
· abide by the terms of this notice
· notify you if we are unable to agree to a requested restriction
· accommodate reasonable requests you may have to communicate health information by alternative means or at alternative locations
We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain. Should our information practices change, we will mail you a revised notice.
How We Will Use or Disclose Your Health Information
We will use your health information for treatment. For example, information obtained by a nurse, physician, or other member of your healthcare team will be recorded in your record and used to determine the course of treatment that should work best for you. Your physician will document in your record his or her expectations of the members of your healthcare team. Members of your healthcare team will then record the actions they took and their observations. In that way, the physician will know how you are responding to treatment. We will also provide your physician or a subsequent healthcare provider with copies of various reports that should assist him or her in treating you once you’re discharged from our nursing facility.
We will use your health information for payment. For example, a bill may be sent to you or a third-party payer, including Medicare or Medicaid. The information on or accompanying the bill may include information that identifies you, as well as your diagnosis, procedures, and supplies used. You have the right to restrict certain disclosures of protected health information to a health plan if you pay out of pocket in full for the health care item or service.
Health care operations
We will use your health information for regular health operations. For example, members of the medical staff, the risk or quality improvement manager, or members of the quality improvement team may use information in your health record to assess the care and outcomes in your case and others like it. This information will then be used in an effort to continually improve the quality and effectiveness of the health care and service we provide.
There are some services provided in our organization through contacts with business associates. Examples include our accountants, consultants and attorneys. When these services are contracted, we may disclose your health information to our business associates so that they can perform the job we’ve asked them to do. To protect your health information, however, we require the business associates to appropriately safeguard your information.
Unless you notify us that you object, we may use your name, location in the facility, general condition, and religious affiliation for directory purposes. This information may be provided to members of the clergy and, except for religious affiliation, to other people who ask for you by name. We may also use your name on a name plate next to or on your door in order to identify your room, and symbols to identify health care needs unless you notify us that you object.
Unless you notify us that you object, we may use your name and birth date for activity calendars, newsletters and informational boards.
We may use or disclose information to notify to assist in notifying a family member, personal representative, or another person responsible for your care, of your location, and general condition. If we are unable to reach your family member or personal representative, then we may leave a message for them at the phone number that they have provided us, e.g., on an answering machine.
Communication with family
Health professionals, using their best judgment, may disclose to a family member, other relative, close personal friend or any other person you identify, health information relevant to that person’s involvement in your care or payment related to your care.
We may disclose information to researchers when their research has been approved by an institutional review board that has reviewed the research proposal and established protocols to ensure the privacy of your health information.
We may disclose health information to funeral directors and coroners to carry out their duties consistent with applicable law.
Organ procurement organizations
Consistent with applicable law, we may disclose health information to organ procurement organizations or other entities engaged in the procurement, banking, or transplantation of organs for the purpose of tissue donation and transplant.
We may contact you to provide appointment reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to you.
We may contact you as part of a fund-raising effort. You may opt out of this communication at any time.
Food and Drug Administration (FDA)
We may disclose to the FDA health information relative to adverse events with respect to food, supplements, product and product defects, or post marketing surveillance information to enable product recalls, repairs, or replacement.
We may disclose health information to the extent authorized by and to the extent necessary to comply with laws relating to worker’s compensation or other similar programs established by law.
As required by law, we may disclose your health information to public health or legal authorities charged with preventing or controlling disease, injury, or disability.
Should you be an inmate of a correctional institution, we may disclose to the institution or agents thereof health information necessary for your health and the health and safety of other individuals.
We may disclose health information for law enforcement purposes as required by law or in response to a valid subpoena.
Federal law makes provision for your health information to be released to an appropriate health oversight agency, public health authority or attorney, provided that a work force member or business associate believes in good faith that we have engaged in unlawful conduct or have otherwise violated professional or clinical standards and are potentially endangering one or more patients, workers or the public.
Health Information Exchange
We may share your health information with participating healthcare providers using a Health Information Exchange, instead of using fax or mail. You may opt out of this option.
Your Health Information Rights
Although your health record is the physical property of the nursing facility, the information in your health record belongs to you. You have the following rights:
You may request that we not use or disclose your health information for a particular reason related to treatment, payment, the Facility’s general health care operations, and/or to a particular family member other relative or close personal friend. We ask that such requests be made in writing. Although we will consider your request, please be aware that we have no obligation to accept it or to abide by it.
If you are dissatisfied with the manner in which or the location where you are receiving communications from us that are related to your health information, you may request that we provide you with such information by alternative means or at alternative locations. Such a request must be made in writing, and submitted to the privacy officer. We will attempt to accommodate all reasonable requests.
You may request to inspect and/or obtain copies of health information about you, which will be provided to you in the time frames established by law. If you request copies, we will charge you a reasonable fee.
If you believe that any health information in your record is incorrect or if you believe that important information is missing, you may request that we correct the existing information or add the missing information. Such requests must be made in writing, and must provide a reason to support the amendment. Written request should be submitted to the privacy officer.
You may request that we provide you with a written accounting of all disclosures made by us during the time period for which you request (not to exceed 6 years). We ask that such requests be made in writing. Please note that an accounting will not apply to any of the following types of disclosures: disclosures made for reasons of treatment, payment or health care operations; disclosures made to you or your legal representative, or any other individual involved with your care; disclosures to correctional institutions or law enforcement officials; and disclosures for national security purposes. You will not be charged for your first accounting request in any 12 month period. However, for any requests that you make thereafter, you will be charged a reasonable, cost-based fee.
You have the right to obtain a paper copy of our Notice of Privacy Practices upon request.
You may revoke an authorization to use or disclose health information, except to the extent that action has already been taken. Such a request must be made in writing.
You have the right to be notified following a breach of unsecured protected health information.
Other Uses of Medical Information
Most uses and disclosures of psychotherapy notes, uses and disclosures of information for marketing purposes, and disclosures that constitute a sale of protected health information, as well as other uses and disclosures not covered by this Notice will require your written permission.
Information Collection, Use, and Sharing
We only have access to collect information that you voluntarily give us via email, online form through our website or other direct contact from you. We will not sell or rent this information to anyone. Data collected from visiting our website, is for our marketing and research to provide a better user experience and content being delivered. By filling out any of our forms and or contacting us online. You as a consumer are granting us permission to collect all the required information to be able to contact and address any question, situation, and or concern you may have. At any time you can contact us and request that we remove your NAME, ADDRESS, and Email from our database at any time, to help prevent any further contact.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both on-line and off-line.
While we use SSL encryption to protect sensitive information transmitted on-line, we also protect your information off-line. Only employees who need the information to perform a specific job (for example marketing and customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We use “cookies” on this website. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Google Analytics is a web analytics tool we use to help us understand how visitors engage with this website. It reports website trends using cookies and web beacons without identifying individual visitors. You can read more at the Google Analytics Privacy Overview. Opt-Out
AdWords Remarketing is a Remarketing and Behavioral Targeting service provided by Google. It connects the activity of www.example.com with the AdWords advertising network and the Double click Cookie. You can opt out of the cookie tracking here: NAI Opt-Out choices
This site may use social media plugins (Facebook, Instagram, Twitter, Pinterest, etc.). To do so, we embed code that they provide and we do not control ourselves. To function, their buttons generally know if you’re logged in; for example Facebook uses this to say “x of your friends like this”. We do not have any access to that information, nor can we control how those networks use it. Social networks therefore could know that you’re viewing this website, if you use their services. We do not record, store, or save any credentials, that these plugins may require for you to view the application content on our site.
Endurance International Group
This site does not knowingly collect or solicit Personally Identifiable Information from or about children under 13, except as permitted by law. If we discover we have received any information from a child under 13, in violation of this policy, we will delete that information immediately. If you believe this site has any information from or about anyone under 13, please contact us.
For More Information or to Report a Problem
If have questions and / or would like additional information, you may contact our facility’s Privacy Officer at the facility.
If you believe that your privacy rights have been violated, you may file a complaint. These complaints must be filed in writing and submitted to the Privacy Officer. You may also file a complaint with the Secretary of the Federal Department of Health and Human Services. There will be no retaliation for filing a complaint.
Updated: Nov. 25, 2019