SAFETY OF OUR RESIDENTS AND STAFF

Resident and staff safety has and continues to be our number one priority since the beginning of the COVID-19 Pandemic. We will continue to follow the guidelines put in place by state, federal and local health agencies. Your support has been greatly appreciated.  We will not stop until COVID-19 is eradicated.

INTERACTING WITH LOVED ONES

VISITATION POLICY FACTS

The facility has the right to end any visit, should you not adhere to these guidelines. . . . 2021
YOUR LOVED ONE(s) IS OUR #1 PRIORITY!

We continue to actively monitor state and local  levels of COVID-19 and adjust our policies and procedures in accordance with

Public Health and CDC rules and regulations.

Our latest information on our efforts can be found here and our Facebook page.

Please watch our Facebook page to see which PHASE we are currently Phase can change at anytime without prior notice. Always call to confirm prior to travel

Follow our         page

VIDEO CALLS Scheduled video calls are available on multiple platforms. VISITS*  Scheduled indoor /outdoor visits are available. COVID screening and MASKS may be required. PHONE CALLS Phone calls are always welcome and window visits if windows are available.
Visitation Policy* Hello Highland Families and Friends, It is with great pleasure that we have reinstituted visitation for our residents! While this is a very exciting time, we want to continue to ensure the health and safety of your loved ones. Virtual, Compassionate, Outdoor and Indoor visitation are available.  Compassionate visits are available at any time with no time restrictions. Though outdoor visitation is preferred, weather conditions (excessively hot or cold temperatures, poor air quality, etc.) and/or a resident’s health status may hinder this. Indoor visitation is another option and designated visitation areas are provided to provide privacy during your visits.  All visitors must get screened before entering the facility and can be denied entry if showing symptoms of COVID-19 or has a history of exposure to someone with COVID-19 infection within the past 14 days.  If you are sick, please do not come visit your loved one until your symptoms have resolved. All appropriate infection control and prevention practices must be adhered throughout the visit. For the safety of our residents and staff, visitors who are unable to adhere to the core principles of COVID-19 infection prevention will not be permitted to visit or will be asked to leave.  We will also require unvaccinated visitors to wear a mask and maintain social distance (6 feet) from the resident. Fully vaccinated visitors are not required to wear a mask during visit; proof of vaccination is requested.  While indoor visitation is now available for residents with a few circumstances when visitation should be limited to a high risk of COVID-19 transmission: (1) county positivity rate is >10% and <70% of residents in the facility are fully vaccinated, (2) All residents with confirmed COVID-19 infection, until they have met the criteria to discontinue isolation, or (3) All residents in quarantine, until they have met criteria for release from quarantine.  For COVID-19 outbreaks, in- person visitations will be suspended following CDC Guideline.  We request that families continue to call ahead and schedule a 30- minute time slot so we can prepare your loved one for your visit and to also help ensure all residents are allowed visitors.  Please arrive on time.  Visitors can schedule an appointment with our Activities Department for the general population and contact our Garden Court Coordinator for any Garden Court visits.  Visitors are not required to be tested or vaccinated to visit. If you have any questions or concerns please contact our Social Services Director at 775-423-7800. We look forward to seeing you all soon! Sincerely, Mark McBride Administrator *Fully vaccinated refers to a person who is greater than or equal to 2 weeks following receipt of the second dose in a 2 dose series or greater than or equal to 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons. The facility has the right to end any visit, should you not adhere to these guidelines.  The facility has the right to cancel visits due to inclement weather.
* Services May Be Temporally Suspended 

SAFETY OF OUR RESIDENTS

AND STAFF

Resident and staff safety has and continues to be our num- ber one priority since the beginning of the COVID-19 Pan- demic. We will continue to follow the guidelines put in place by state, federal and local health agen- cies. Your support has been greatly appreciated.  We will not stop until COVID-19 is eradicated.

INTERACTING WITH LOVED

ONES

VISITATION POLICY FACTS

The facility has the right to end any visit, should you not adhere to these guidelines. 2021
YOUR LOVED ONE(s) IS OUR #1 PRIORITY!

We continue to actively monitor state and local  levels of COVID-19

and adjust our policies and procedures in accordance with

Public Health and CDC rules and regulations.

Our latest information on our efforts can be found here and our

Facebook page.

Please watch our Facebook page to see which PHASE we are currently Phase can change at anytime without prior notice. Always call to confirm prior to travel

Follow our        

page

VIDEO CALLS Scheduled video calls are available on multiple platforms. VISITS*  Scheduled indoor /outdoor visits are available. COVID screening and MASKS required. PHONE CALLS Phone calls are always welcome and window visits if windows are available.
Visitation Policy* Hello Highland Families and Friends, It is with great pleasure that we have reinstituted visitation for our residents! While this is a very exciting time, we want to continue to ensure the health and safety of your loved ones. Virtual, Compassionate, Outdoor and Indoor visitation are available.  Compassionate visits are available at any time with no time restrictions.  Though outdoor visitation is preferred, weather conditions (excessively hot or cold temperatures, poor air quality, etc.) and/or a resident’s health status may hinder this. Indoor visitation is another option and designated visitation areas are provided to provide privacy during your visits. All visitors must get screened before entering the facility and can be denied entry if showing symptoms of COVID-19 or have a history of exposure to someone with COVID- 19 infection within the past 14 days.  If you are sick, please do not come visit your loved one until your symptoms have resolved. All appropriate infection control and prevention practices must be adhered throughout the visit. For the safety of our residents and staff, visitors who are unable to adhere to the core principles of COVID-19 infection prevention will not be permitted to visit or will be asked to leave.  We will also require unvaccinated visitors to wear a mask and maintain social distance (6 feet) from the resident. Fully vaccinated visitors are not required to wear a mask during visit; proof of vaccination is requested.  While indoor visitation is now available for residents with a few circumstances when visitation should be limited to a high risk of COVID-19 transmission: (1) county positivity rate is >10% and <70% of residents in the facility are fully vaccinated, (2) All residents with confirmed COVID-19 infection, until they have met the criteria to discontinue isolation, or (3) All residents in quarantine, until they have met criteria for release from quarantine.  For COVID-19 outbreaks, in- person visitations will be suspended following CDC Guideline.  We request that families continue to call ahead and schedule a 30-minute time slot so we can prepare your loved one for your visit and to also help ensure all residents are allowed visitors.  Please arrive on time.  Visitors can schedule an appointment with our Activities Department for the general population and contact our Garden Court Coordinator for any Garden Court visits.  Visitors are not required to be tested or vaccinated to visit. If you have any questions or concerns please contact our Social Services Director at 775- 423-7800. We look forward to seeing you all soon! Sincerely, Mark McBride Administrator *Fully vaccinated refers to a person who is greater than or equal to 2 weeks following receipt of the second dose in a 2 dose series or greater than or equal to 2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons. The facility has the right to end any visit, should you not adhere to these guidelines.  The facility has the right to cancel visits due to inclement weather.